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Notice a leak

Freephone: 0800 2987112

Contact Details

General Communication

The address and telephone number for all communications is as follows:

Dee Valley Water plc
Packsaddle
Wrexham Road
Rhostyllen
Wrexham
LL14 4EH

Telephone: Wrexham (01978) 846946
Telephone: Wrexham (01978) 833200 (Billing Queries)

Written Enquiries

Written enquiries should be addressed as follows:

For matters connected with accounts and charges to:

The Customer Accounts Department
Dee Valley Water plc
Packsaddle
Wrexham Road
Rhostyllen
Wrexham
LL14 4EH

All aspects of the supply of water to

The Managing Director
Dee Valley Water plc
Packsaddle
Wrexham Road
Rhostyllen
Wrexham
LL14 4EH

Telephone Enquiries

You can access specific departments direct from your telephone if it is equipped with a touch tone keypad or, our telephonist will connect you to the appropriate member of staff to deal with your call.

Contact Dee Valley Water on:
Telephone: Wrexham (01978) 846946
Telephone: Wrexham (01978) 833200 (Billing Queries)

E.Mail Address

Email: contact@deevalleygroup.com

When contacting us using the above email address, could you please ensure you include your name, full address including postcode and a contact telephone number in your message.