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Water Efficiency
Dee Valley Water has a duty to promote the efficient use of water both by ourselves and by our customers. By conserving water all customers can help protect the environment. Every litre of water saved means that less energy is used for pumping and treating the water you need.
We discharge this duty by giving opportunistic advice to customers on their use of our product. In particular, we assist industrial, commercial and domestic customers to understand where water is used so that they can target water saving initiatives.
Customers on a metered supply can reduce their water and sewerage bills by eliminating the waste of water. The Company offers advice on how to save water and can carry out a free audit of your water consumption.
We're committed to promoting the efficient use of water in the home. That's why we've teamed up with energy company, E.ON, and Save Water Save Money, to offer you, free of charge, an E.ON ShowerSave device.
An average household could save around 30 litres of water a day by fitting an E.ON ShowerSave. That means you're also cutting down the amount of energy you use in heating the water for your shower – reducing your energy bill and carbon footprint at the same time.
To ensure your shower is suitable, you'll receive with the E.ON ShowerSave a measuring bag to check the flow rate of your shower. If the test shows it is suitable, once fitted with the device you could save water, energy and money – helping the environment and your pocket. Please note: it is not suitable for use with electric showers or those with multiple jets.
How can I claim the FREE shower device?
Click on the link below, and select the devices you want and Save Water Save Money will send them to you FREE of charge.
Order your FREE devices from: http://deevalleywater.savewatersavemoney.co.uk/
FREE E.ON Showersave offer!
E.ON is one of the UK's largest energy providers, with whom Save Water Save Money has an agreement to distribute water and energy saving devices to our customers FREE of charge.
Please note: the goods and services in this FREE offer are provided by, and are solely the responsibility of, E.ON and Save Water Save Money. Items will be despatched from 1st April, 2010.
Please allow 28 days for delivery thereafter. Offer subject to availability.
If you have any questions about delivery, or the items themselves, please contact Save Water Save Money direct, either by email at: customerservice@savewatersavemoney.co.uk or call: 0845 371 1689
Conservation
Customers on a metered supply can reduce their water and sewerage bills by eliminating the waste of water. By conserving water all customers can help protect the environment. Every litre of water saved means that less energy is used for pumping and treating the water you need.
We would always advise customers to use water sensibly and maintain essential standards of hygiene. The following hints will help customers to reduce water usage whilst saving money.
* Never allow water to run to waste.
* A normal shower uses less water and energy than taking a bath.
* Collect rainwater for use in the garden, its better for plants and its free. Use hoses sparingly and fit a trigger control.
* If you have a large cistern, an easy way to save water on flushes is to place a filled plastic bottle in the cistern to reduce the volume of water used.
* Buy water efficient appliances when replacing any item in the home which uses water.
* Always use a full load in washing machines or dishwashers.
* Act promptly to repair dripping taps or overflows.
* Ensure that any exposed pipes are lagged to prevent loss of water through bursts in cold weather. Click to see more details.
* Use this self audit form to check how your personal use compares. Remember you are likely to underestimate your consumption of water. Click to open Usage Chart.
The average weekly consumption per person in the Dee Valley Water area is 1015 Litres.
Remember.
Using a hosepipe can use 1m3 (1000 litres) per hour to your water use.
If you are on a meter, test regularly for leaks by closing the indoor stop tap and checking if any use still registers. Click to see how to locate the Stop Tap
Publications
The following publications have been designed by Dee Valley Water, for more information and advice of water efficiency.
Water Saving Devices

A water saving device which is placed in the toilet cistern. By simply lowering Waterman down into the toilet cistern, a minimum of 1 litre of water will be saved with every flush of the toilet.

Water butts are an ideal way of saving water for use in the garden. They are available at most garden centres and DIY centres.
Links
For more information on water efficiency, click on the following links: