Latest News

February 2012 - Traffic RestrictionsWe have traffic restrictions planned for February 2012 at the following locations :- Halghton Lane, Bangor-on-Dee, Wrexham 30/11/11 to 28/02/12 (Mains Renewal). Ellesmere Avenue / Aughton Way / Simonstone Road / Church Road / Larne Drive, Broughto... View full story

Dee Valley Water's Annual Charges 2012/13Dee Valley Water's customers will continue to benefit from some of the lowest bills for water in the country, after the Company announced its average household charges for 2012/13.The charges, which apply to bills from this April, have been agreed with the independent regulator for the wat... View full story

New Automated Payment SystemWe have just introduced a new automated payment system, which allows our customers to make payments by credit or debit card at a time convenient to them. The secure payment line is available 24 hours a day, 7 days a week and can be accessed by telephoning our Customer Accounts Department on 0... View full story

Don’t be left in the cold – get ready for winterThe following leaflet has been created to assist in protecting your property from burst pipes. To view our 'Don’t be left in the cold – get ready for winter' leaflet click here.Further information can be fo... View full story

Changes to the ownership of your drains and sewers What is changing?Property owners are responsible for the pipes that drain from their property into the public sewer network - but in many cases, as things stand, this includes pipes that go beyond the boundary of their property. Often people are unaware of this responsibility until ther... View full story

June Return 2011Every year water companies have to produce a report for the water industry’s regulator, Ofwat, which details their performance over the previous year. This report, called the June Return, has just been submitted. Ofwat has asked water companies to publish certain parts of the report as follows: ... View full story

11/05/11 - Rebuilding of Llwyn Onn WTW: Contractor AppointedBlack & Veatch Ltd have been appointed Contractor for the Rebuilding of Llwyn Onn WTW. The project is a design and build contract utilising the ECC3 Option C conditions of contract. A 6 month design period commenced in April 2011. This will be immediately followed by an 18 month constructi... View full story

06/05/11 - No Water Shortages for Dee Valley Water CustomersDespite the unusually warm and dry weather experienced during March and April, Dee Valley Water does not anticipate that there will need to be any hosepipe bans this summer.Managing Director, Norman Holladay, says:- “We continuously monitor our water resources to ensure that we can meet... View full story

25/02/11 - Annual Charges for 2011/12Dee Valley Water's customers will continue to benefit from some of the lowest bills in the country, after the Company announced its average household charges for 2011/12. The charges, which apply to bills from this April, have been agreed with the independent economic regulator for the water i... View full story

Residents of Old Warren near Broughton and Glyndyfrdwy near LlangollenResidents of Old Warren near Broughton and Glyndyfrdwy near Llangollen may notice a slight change in the taste of their water supply in the near future, as treatment works improvements have been made. This work is necessary to ensure that the water supplied to your home remains of the highest pos... View full story