Accessibility

We aspire that this site is readable and navigable, whatever your disability.

We appreciate that on occasion some of our customers may find that something doesn’t work quite as well as we’d have hoped. If that’s the case, please, contact us and we’ll do everything we can to improve your experience

Here are a few of the questions we anticipate you might ask…

How do I change the text size?

To make the wording on the screen appear larger, use your browser text resize options:

  1. Select Text Size from the View menu. (In some browsers Text Size may be called Text Zoom or Zoom)
  2. Choose the size that you want from the Text Size menu.

How do I view a PDF document?

You can download Portable Document Format (PDF) documents using Adobe Reader – available free of charge.

If your screen reader software (for example an audio-enabled web browser) is not compatible with Adobe Reader, Adobe provide a free online tool to convert the content of PDF files to text – so they can be understood by most screen reader applications.

Accessibility advice for Apple Mac users

The Apple Mac operating system includes many accessibility options, including resizing text, text-to-speech and keyboard alternatives to mouse functions.

Visit the Apple website’s accessibility section. 

Creating this site

When we created this site, our objective was to make sure that all users find it accessible and easy to use.  That’s why we strive to ensure all pages are XHTML compliant for users of assistive technology and comply with AA standards and industry best practice. Extensive end-user testing means that at every stage we check the code for accessibility using a range of automated and manual checks.