First check to make sure we are your water supplier…
We will need a meter reading for your property. You can state this on the form, or contact us by phone or webchat
It’s usually straight forward to read your meter. If you’re unable to, contact us at least five working days before you move and we’ll arrange for someone to take one for you.
If you don’t know how to tell if your property is metered or not, click here to find out.